Privacy policy
PRIVACY POLICY
Last updated: September 3, 2026
AmourUS Inc. operates Xtoy.US and xtoy.us (“Xtoy.US,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, create an account, or contact us.
INFORMATION WE COLLECT
Depending on how you use our store, we may collect:
• Name, email address, phone number, billing address, and shipping address
• Order, payment, transaction, return, and warranty information
• Account information and saved preferences
• Messages sent to customer support
• Device, browser, IP address, cookie, and website-usage information
Payment information is processed by Shopify and authorized payment providers. We generally do not directly store complete payment card numbers.
HOW WE USE INFORMATION
We use personal information to:
• Process payments and fulfill orders
• Arrange shipping and provide tracking
• Manage accounts, returns, refunds, and warranties
• Respond to customer questions
• Prevent fraud and protect our website
• Improve our products and services
• Send marketing communications where permitted
• Comply with legal and tax requirements
Because we sell adult wellness products, we treat browsing and purchase information with care. Orders are shipped in plain outer packaging.
HOW WE SHARE INFORMATION
We may share necessary information with:
• Shopify
• Payment and fraud-prevention providers
• Shipping carriers and fulfillment providers
• Website, analytics, customer-service, and marketing providers
• Government authorities when legally required
We may also disclose information in connection with a business sale, merger, or reorganization.
We do not publicly display the products you purchase.
SHOPIFY
Our store is powered by Shopify. Shopify processes information needed to operate the website, checkout, payments, security, analytics, and customer accounts.
Learn more at:
https://www.shopify.com/legal/privacy/app-users
COOKIES AND ADVERTISING
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, and provide advertising.
Depending on your location, you may opt out of certain targeted advertising or data sharing at:
https://xtoy.us/pages/data-sharing-opt-out
We honor recognized Global Privacy Control signals where required by law.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
• Access personal information we maintain about you
• Request correction or deletion
• Receive a portable copy of certain information
• Opt out of certain sales, sharing, or targeted advertising
• Withdraw consent where applicable
• Appeal certain privacy-request decisions
To submit a request, email info@xtoy.us with “Privacy Request” in the subject line. We may need to verify your identity.
CHILDREN’S PRIVACY
Xtoy.US is intended only for adults who are at least 18 years old or the legal age of majority in their jurisdiction, if higher.
We do not knowingly collect personal information from minors. Contact us if you believe a minor has provided information to us.
SECURITY AND RETENTION
We use reasonable safeguards to protect personal information, but no storage or transmission method is completely secure.
We retain information only as long as reasonably necessary to fulfill orders, provide support, prevent fraud, resolve disputes, maintain required business records, and comply with law.
INTERNATIONAL PROCESSING
Information may be processed in the United States or other countries where Shopify and our service providers operate, subject to applicable legal protections.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted with a new “Last updated” date.
CONTACT US
Xtoy.US
Operated by AmourUS Inc.
Email: info@xtoy.us
Business Mailing Address:
P.O. Box 390
Moorpark, CA 93021
United States
Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM Pacific Time
This mailing address is not a product return address. Contact info@xtoy.us for authorized return instructions.